Receptionist cum Telecaller

Receptionist cum Telecaller


Job Description

We are looking for a pleasant Receptionist cum Telecaller to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

 

Responsibilities:

  • Greet clients and visitors with a positive, helpful attitude.
  • Assisting clients in finding their way around the office.
  • Answering, forwarding, and screening phone calls.
  • Converts inquiries into sales by answering inbound telephone calls.
  • Advises present or prospective customers by answering incoming calls.
  • Maintains database by entering, verifying, and backing up data.
  • Documents transactions by completing forms and record logs.
  • To make telephonic calls and schedule appointments on lead data generated from various sources with an aim to increase sales.
  • Provide excellent customer service.
  • Scheduling appointments.
  • Check, sort, and forward emails.
  • Keep updated records and files.

 

Requirements:

  • Associate’s or bachelor’s degree in a related field.
  • Prior experience as a receptionist or in a related field.
  • Consistent, professional dress, and manner.
  • Excellent written and verbal communication skills.
  • Competency in Microsoft applications, including Word, Excel, and Outlook.
  • Good time management skills.
  • Experience with administrative and clerical procedures.
  • Able to contribute positively as part of a team, helping out with various tasks as required.
Drop your cv [email protected]
Job Type:

Full Time

Experience:

fresher

No. of Position:

1

Department:

Front Office

Location:

Ahmedabad

Date Posted:

Posted 1 year ago